Privacy Policy
Privacy Policy for Turag Riverview Resort
Introduction
At Turag Riverview Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and resort. By using our services or visiting our website, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information to provide better services and enhance your experience at Turag Riverview Resort. The information we may collect includes:
- Personal Details: Name, email address, phone number, and payment information when you make bookings or inquiries.
- Usage Data: Information such as IP address, browser type, pages visited, and other details collected via cookies and similar technologies.
- Location Information: Geolocation data if you access our website or services from a mobile device.
How We Use Your Information
We use the information we collect for several purposes, including but not limited to:
- Booking and Reservations: To process and manage your booking requests and related services.
- Customer Support: To respond to your inquiries and provide necessary support during your stay.
- Improving Services: To analyze and improve our website, services, and overall guest experience.
- Marketing and Promotions: With your consent, we may send promotional emails, newsletters, or special offers related to our resort.
How We Protect Your Data
We take the security of your personal information seriously. Turag Riverview Resort employs industry-standard security measures, including encryption, firewalls, and secure data storage methods, to protect your information from unauthorized access, misuse, or disclosure. We also ensure that any third-party service providers adhere to strict privacy standards.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve functionality, provide a personalized experience, and analyze how users interact with our site. Cookies are small text files stored on your device that help us remember your preferences and enhance your experience. You can control cookie preferences through your browser settings.
Sharing Your Information
We may share your personal information under specific circumstances, including:
- Service Providers: We share necessary data with trusted partners who assist in delivering our services, such as payment processors, booking platforms, or email service providers.
- Legal Compliance: If required by law or in response to valid legal requests, we may share your information to comply with legal obligations or protect the rights and safety of our guests.
Your Rights
You have the right to access, correct, or request the deletion of your personal information. Additionally, you can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly. If you have any concerns about how your data is handled, you may also contact us to address your queries.
Updates to This Policy
Turag Riverview Resort may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Turag Riverview Resort
Phone: 01730863934
Email: turagriverviewresort@gmail.com
Address: Mouchak, Gazipur
Your privacy is important to us, and we are committed to safeguarding your personal information.